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Legacy Video Alert - User Guide

Last Updated: Dec 11, 2017 03:06PM NZDT


 

Overview Create Video Content Screen Video Formats Delivery Options Target Dates Target Users Advanced Details Publish

Prerequisite

If you do not see this button when creating a new asset, you may not have a license supporting this feature. Please contact your SnapComms Sales Representative to arrange an upgrade to your license.



Note: Our software provides a link to the video source file (not the video file itself). The video must be in a format that can be played on the targeted computers. File permissions to run the chosen video format, as well as network access to the source video file must be granted to all users targeted with a Video Alert. Media Player version 7.0 or above, with supporting Codecs are required if your default browser can not display the video format selected.

How it works

Video Alerts enable you to reach much more of your audience immediately (compared to traditional email, intercom or phone) with a video message.

Video sizes are generally larger than most other media types. For this reason, network traffic should be a consideration, as each targeted computer will stream the video from the video file source which could be located in any of the following locations:

  • The Internet (either a Website, SendSpace, Dropbox, YouTube or Vimeo).

  • Local File Share Server or Intranet.

  • Content Delivery Network (CDN).

  • Cached Proxy server. Once the first client downloads the video, it is cached on a proxy server for all other users to stream from locally instead of from the original source.

When you send a Video Alert to your targeted audience, they receive a pop up in the bottom right hand side of their computer screen.



If they click on READ LATER, it will popup again if recurrence is set to do so, or they can read it later from their Message History area of their SnapComms Client.
If they click on READ NOW, or open it from their Message History area of their SnapComms Client, they will be presented with a message window containing the video.


 

Overview Create Video Content Screen Video Formats Delivery Options Target Dates Target Users Advanced Details Publish
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