How do I extend or terminate my SnapComms license?


To extend or terminate your SnapComms license (Cloud or On-Prem), you’ll need to contact your Account Manager.

Contact your Account Manager

Your Account Manager is the best point of contact and can guide you through the required steps.

  • If your Account Manager’s name and email are available, please reach out to them directly.
  • If this information is not available, please contact SnapComms Support for assistance in connecting you with the right person.

How do I request a trial license?

For trial license requests, email:

trialsuccess@snapcomms.com


Can Support help with license changes?

The Support Team is happy to help with general questions, but:

They cannot create, extend, or terminate licenses.


Need urgent assistance?

If your request is urgent, you can call Customer Support:

  • Global Direct: +1 818-230-9798
  • U.S. & Canada (Toll-Free): 866-436-4911
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