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Articles
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Chrome Browser - Gathering Web Browser log files
This article shows how to collect the Web Browser log. This log is very useful to identify browser independent issues in the Content Manager.Note: The following steps require the latest version of ...
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Setup SAML SSO for ADFS
This page gives an overview of how to set up ADFS as your Identity Provider for SAML SSO with SnapComms. For generic SAML SSO information, refer to SSO using Company ID Please note that SnapCom...
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SnapComms Mac App Installation and Management
OVERVIEWThe SnapComms Mac App is a software program that is installed locally on users' Mac computers and is responsible for initiating regular communications with the SnapComms servers, primarily ...
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Repeat Scheduling
Use Case Repeat Scheduling of a SnapComms message is the same concept as creating a recurring meeting in a calendar. It is ideal for a message that needs to deliver the same content to the same ta...
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SnapComms Report Center
Report Center provides an overview of how SnapComms is being used across your organization. Detailed reporting on administrators' activities and general user and machine information gathered by the...
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Creating Tickers
OVERVIEW Tickers allow a Content Administrator to send important headlines directly to end users’ desktops and mobile devices that have the SnapComms App installed. The information is displayed as ...
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Publish an Alert through SnapComms API
The guide below shows the basic steps to publish content via SnapComms API using the 'Unplanned IT Outage' template found under IT Communications in the SnapComms Content Manager Template Library. ...
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Dashboard
OVERVIEW The Dashboard is a simple way to easily visualize a range of metrics as well as quickly navigating through to the Create Content Page.The Dashboard is the default Home Page for your Conten...
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Server Licensing - Email
Overview If your server does not have access to the internet, or routes to the internet via a Proxy, the Proxy Server may not be able to grant our software access if our software is configured to ...
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Configuring the SMS Gateway
To use your chosen SMS Gateway for sending SMS Alerts from SnapComms, you first log in to your Content Manager as an Administrator with access to the Management menu. Then, follow the steps below t...