Sucy Vero
Articles
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Audit Log
OVERVIEW The Audit Log available in the Content Manager is a record of actions and events that took place in your SnapComms administrator account. These actions and events are recorded automaticall...
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SnapComms Server - Maintaining Log Files
Low Disk Space / Excessive Log File Size If the server your SnapComms database is located on runs out of disk space this may stop the server from communicating messages to the clients and require ...
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SnapComms Client / App - Diagnostics and Debug
SnapComms Client / App Diagnostics Unfortunately sometimes things don't just work the way they are supposed to. In this case our support might ask you to provide us with debug log files of your Sna...
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Drag and Drop Tools: Audio
OVERVIEW The audio tool is a new drag and drop tool for SnapComms. It allows you to have a custom sound play when your content is displayed on screen. This can be useful for critical situations and...
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SnapComms Response to Log4j exploit
Customer notification On Friday 10th December, we became aware of a vulnerability affecting Apache Log4j.The vulnerability CVE-2021-44228, also nicknamed Log4Shell, can be exploited by forcing Jav...
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Creating Desktop Wallpapers
OVERVIEW The SnapComms Desktop Wallpaper channel provides a way to customize this screen with important information for your staff. This channel is commonly used for security awareness drives or in...
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SnapComms Server - Change the Log Path
By default, the SnapComms server writes log files to the Logs subdirectory of the SnapComms server installation directory. By default this will be: C:\Program Files\Snap Communications\Server\Logs ...
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Creating Lock Screens
OVERVIEW The SnapComms Lock Screen channel provides a way to customize this screen with important information for your staff. The Lock Screen channel is only available with the Engage Package; for...
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Creating Screensavers
OVERVIEW The Screensaver channel enables you to create your own screensaver by setting a background, then dragging and dropping images, slideshows, text, videos, websites (within an iframe), color ...
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Creating Newsletters
OVERVIEW SnapComms' Newsletter allows Content Administrators to create eye-catching digital content that can be pushed to all staff on multiple devices. The Newsletter Channel is only available i...