Creating Video Alerts


Video Alerts allow a Content Administrator to send video messages directly to end users’ desktops and mobile devices that have the SnapComms App installed. The information is displayed in a pop-up window on the desktop or within the SnapComms App on mobile.



  1. On your Dashboard click on Create Content

  2. Select Build Your Own and choose Video Alert

  3. Select a Theme to use for the Alert

  4. Select a folder to save the content in and give the alert a name:



The initial view of an alert is a Summary View. This shows your default content, which can be edited directly within the section. To add new content areas or move the default containers, click on the Customize icon:

To return to the Summary View from the full Designer Canvas, click on the highlighted Customize icon again. 

Please view our Designer Canvas article to learn more about editing your content.



To add a video to the Video Alert, click on the Video module in the center of the alert. Available options for the video source are:

  • YouTube: To include a YouTube video, enter the YouTube ID for the video in Video ID box;
    Note: Unlisted YouTube Videos must have embedding enabled to display to the employee.

  • Vimeo: To include a Vimeo video, enter the Vimeo ID for the video in Video ID box;

  • Embedded: Enter the URL for the embedded video.  NOTE: Do not include the full <iframe> tags, just the video URL;

  • Other: Enter any valid URL for the location of the video file. Note: If linking to a video stored locally or on an intranet it is important that all recipients can access the video without the need to authenticate. If authentication is required, the video may not play correctly.​

Note: Microsoft Edge WebView2 is a technology for embedded web content in native applications and is one of the technical prerequisites for playing live stream YouTube & Vimeo videos on the SnapComms Windows App


Once you have selected the video source, you can then further adjust the settings of the video. You may want to mute the video and allow the end user to turn the volume on to avoid any office disruptions. You can also enable interaction with video, which means you can choose to let the end user have control to pause/play the video, or you can disable interaction, which means the video will start to play automatically upon the end user opening the alert.



Use the Preview button to see how the message will appear to your end users:

This will give you the look and feel of the Video Alert:


Once you are satisfied with your content creation, you can press the publish button to send the message to your selected targets.  

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.