Release Notes - Mac App

Current Release - June 2024

SnapComms Mac App - v24.6

Resolved issues:

  • Resolved an issue where the app would become unresponsive if you attempted to populate the organization code via MDM while there was no internet connectivity.
  • Fixed an issue where some files remained after uninstalling the app on silicon Macs.
  • Resolved an issue where an app update published from Content Manager would cause two instances of the SnapComms app to run on Intel Macs using Sonoma OSX.

 


Previous Releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

April 2024

SnapComms Mac App - v24.4

Resolved issues:

  • Resolved and issue regarding app hanging when user closes SSO window during SSO login flow

 

January 2024

SnapComms Mac App - v24.1.189559

New and enhanced features:

  • Screensaver functionality parity for Sonoma OS
    • MS Stream videos are now supported.
    • Videos from sources other than YouTube can now be played.
    • Tickers are supported.

Resolved issues:

  • Fixed an issue where VoiceOver could not obtain focus of the main message window after the user has selected to "read now" from the notification pop-up.
  • Fixed an issue where the settings dropdown menu items could not be navigated using keyboard.
  • Fixed an issue where VoiceOver would not correctly announce the settings dropdown menu items.
  • Fixed an issue where the app would frequently lose its AAD authentication state, prompting users to sign in again.

November 2023

SnapComms Mac App - v23.11.171778

New and enhanced features:

  • Enhanced the robustness of content downloads.
  • The app now supports Spanish and French. It will automatically adapt its language based on the primary language selected for the Mac operating system.

Resolved issues:

  • Resolved an issue where the RSS ticker was not displaying correctly inside screensavers.
  • Fixed an issue where Stories could not be marked as read, causing an unread messages badge next to the SnapComms app icon. As part of the resolution, we have also made the change to exclude Stories from the unread count regardless of whether they have been read or not.

Updates from the previous release:

In the previous release, we announced our first build supporting MacOS Sonoma, accompanied by some limitations regarding the screensaver. In this release, we are pleased to report the following improvements:

  • Screensavers now offer extended support for the following modules: Slideshow, Website, and Video. Please note that only Youtube videos are currently supported. Other video types will be supported in the next release.
  • Published screensavers will now apply without requiring MDM solutions to set them as the selected screensaver.

 

October 2023

SnapComms Mac App - v23.10.168063

MacOS Sonoma support
This new version will be our official offering to support the latest MacOS Sonoma.

We highly recommend updating your SnapComms Mac apps before transitioning to Sonoma as our existing Mac clients are not compatible.

Unfortunately, our Screensavers will experience significant limitations due to breaking changes introduced by Sonoma. This not only affects SnapComms but also other vendors in the Screensaver market. Apple is aware of this issue, but no resolution timeline has been promised.

As a result, the following restrictions will apply to SnapComms screensavers published to Sonoma devices:

·        Only color, image and text modules will be rendered in the screensaver.

·        Publishing a screensaver will deliver it to end-users' Macs, but it will not be automatically applied. IT administrators will need to utilize MDM solutions like JAMF to select SnapComms screensavers as the default screensaver for their users.

We appreciate your understanding and cooperation as we navigate these changes. If you have any questions or concerns, please reach out to our support team.

 

Other resolved issues:

  • Resolved an issue where Stories would sometimes not expand.
  • Removed false error message "... alerts are not supported" appearing time to time.

 

August 2023

SnapComms Mac App - v23.8.154368 

New and enhanced features:

  • New "Copy to clipboard" button under Preferences

  

Resolved issues:

  • Fixed an issue where the SnapComms screensaver does not get applied when the system's screensaver has been manually changed by the user.

 

SnapComms Mac App - v23.8.151773

New and enhanced features:

  • Accessibility Enhancement: Users can now manage the zoom level of their application to ensure visually rendered text can be read more easily.

  • Native support for Silicon Macs - Our apps are now packaged as universal applications that run natively on both Silicon and Intel-based Macs.

 

July 2023

SnapComms Mac App - v23.7.141889

New and enhanced features:

  • Support for MS Stream videos on Screensavers.

Resolved issues:

  • Fixed an issue where the sign in process will be interrupted if the machine's name contains certain special characters.
  • Fixes an issue where some background event handlers were being registered too many times, causing unexpected authentication issues within the app.

 

May 2023

SnapComms Mac App - v23.5.131027

New and enhanced features:

  • Support for MS Stream videos.

Resolved issues:

  • Fixed issue where the "Log out" button would be incorrectly labeled as "Reset" in some cases.

 

SnapComms Mac App - v23.5.128095

Resolved issues:

  • Fixed an issue where AD data would not be synced correctly after installation

 

April 2023

SnapComms Mac App - v23.4.121981

Resolved issues:

  • Fixed an issue with Microsoft authentication on certain versions of the app.
  • Fixed an issue where App Updates would not work when updating from versions lower than 23.3, to 23.3 or higher.
  • Fixed an issue where individual screensaver durations would not be respected when multiple screensavers are published.

 

March 2023

SnapComms Mac App - v23.3.116822

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The new SnapComms Logo is here!

New releases of the SnapComms Apps will no longer feature the SnapComms "S" and will now use the new logomark instead. For more information about the change, check out our website.


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SnapComms Mac App - v23.3.114326

Resolved issues:

  • Fixed an issue where some templates would not display in the correct position.


SnapComms Mac App - v23.3.112606

Resolved issues:

  • Fixed an issue where the unprovisioned version of the Mac App was not notarized correctly. This could result in a security warning displaying when trying to install the App.


SnapComms Mac App - v.23.3.112562

  • Added support for MacOS Ventura
  • Performance improvements

Resolved issues:

  • Fixed an issue where the App could take focus when a message appears

 

November 29th, 2022

SnapComms Mac App - v.22.11.90690

  •  Minor Accessibility improvement

November 1st, 2022

SnapComms Mac App - v.22.10.84339

Resolved issues:

  • Resolved an issue where notifications were incorrectly suppressed when Mac system language was set to a right to left script language (Arabic, Hebrew, Persian etc.).
  • Resolved an issue causing the duplication of users in the Content Manager.



October 18th, 2022

SnapComms Mac App - v.22.10.82527

Resolved issues:

  • Resolved an issue with Mac App provisioning settings reset.
  • Resolved an issue preventing Mac App installation for users with spaces in their Usernames.


September 23rd, 2022

SnapComms Mac App - v.22.9.79654

Resolved issue:

  • Resolved an issue preventing sign-in when using SSO
    • ​​​App versions affected: 22.8.72068 and 22.9.78218. If you are on those versions and use SSO, please update to the latest version of the Mac App, v.22.9.79654.


August 14th, 2022

SnapComms Mac App - v.22.8.72068

Resolved issues:

  • Resolved an issue where content sent to the Mac App was not showing as Pop-up notifications for certain users.
  • Added simplified log collection methods to help with open Support cases.
  • Minor bug fixes


June 13th, 2022

SnapComms Mac App - v.22.6.62603

Resolved issues:

  • Resolved an issue with Auto-update


June 2nd, 2022

SnapComms Mac App - v.22.5.60071

Resolved Issues:

  • Resolved an issue that caused the Mac app to close when the user interacts with the close button on the content window. This requires a new version of the Mac app.
  • Resolved an issue where Screensavers were still displaying after they had been deleted/disabled. This requires a new version of the Mac app.

Improvement:

  • The pop-up notification now remains on screen when hovered over. This ensures that the Pop-up does not disappear before employees have a chance to decide whether to read now or later while hovering on it. 
  • If the interaction ceases and the mouse navigates away, the timer resumes and the pop-up disappears when the pop-up duration time runs out.


March 22, 2022

SnapComms Mac App - v.22.3.47439

New and enhanced features:

  • The latest Mac App now includes support for message-specific Pop-up notification positioning. These include the Pop-up display on the Top right, Top left, Bottom right, Bottom left.

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  • To improve the visibility of unread messages in the Mac App, we have updated the icon badge colors.


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Resolved Issues:

  • Resolved an issue with tickers, where the Play/Pause tab was moving away from its position while tabbing through the ticker elements.



February 10, 2022

SnapComms Mac App - v.22.2.41167

New and enhanced features:   
 

  • The Mac App now supports display of Emergency alerts across all connected monitors.


Accessibility

This latest version includes improved support for the macOS VoiceOver screen reader.

  • SnapComms menu navigation is fully supported.
     

Resolved Issues:

  • Resolved an issue which was preventing message display for specific time zones.

  • Minor bug fixes

 

January 25, 2022

SnapComms Mac App - v.22.1.39117

New and enhanced features:

  • The Mac App now includes a draggable scroll bar that the user can click on and use to assist with app navigation.

 

Accessibility
This latest version includes improved support for the macOS VoiceOver screen reader.

  • SnapComms notifications will be automatically announced.

  • App menu options and dropdowns are now accessible, taking keyboard focus and will be read out successfully.

 

November 30, 2021

SnapComms Mac App - v.21.11.33891

New and enhanced features:

  • The Screensaver display durations selected by the administrator will now be respected.

  • Visual UI style and usability enhancements
     

Resolved Issues:

  • Resolved an issue which was displaying future scheduled screensavers immediately.

  • Minor bug fixes

 

 

October 26, 2021

SnapComms Mac App - v.21.10.30901

New and enhanced features:
 

App_AllTabImage AppUnreadMessageImage AppNoUnreadMessagesImage AppMoreActionsImage
 

  • The Mac App has visual style and usability enhancements for an improved user experience
    This includes the following changes:

- New Card based layout
- New All and Unread message tabs
- Updated Icons
- New Actions menu (Refresh/ Settings)

Note: Screensavers, Wallpaper or Lock-screen messages will no longer be visible within the message list to manually select. They will be displayed to the employee when the publish date/time criteria has been met.

Resolved Issues:

  • Minor bug fixes

  • Security enhancements

 

September 27, 2021

SnapComms Mac App - v.21.09.27101

New and enhanced features:

  • The Mac App now supports suppression of published messages (except: Emergency Alerts) when Full Screen presentation mode is active.

  • Security enhancements

 

August 30, 2021

SnapComms Mac App v.21.08.24671

New and enhanced features:

  • The Mac App can now support the Organization App Code as a configured field when passed via a Mac Device Management platform.

Note: Minimum app version that supports MDM is v.21.8.24671

  • Messages published using a silent notification will now show an unread message badge highlighting there is something ready to read.

Resolved Issues:

  • Minor bug fixes

  • Security enhancements

 

August 16, 2021

SnapComms Mac App v.21.07.22573

New and enhanced features:

  • The Mac App now supports SAML (SSO) authentication.

Note: Simply configure the Identity Provider in your Content Manager to create an improved login experience.

  • Security enhancements

  Resolved Issues:

  • Minor bug fixes with display of expired tickers

 

March 19, 2021

SnapComms Mac App v.21.03.16014

New and enhanced features:

  • Privacy enhancements for message publisher.

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