The Concept Of SnapComms

SnapComms is a complete multi-channel, multi-device platform. Messages are created using the secure cloud-based SnapComms Content Manager and sent to employees who have the SnapComms App installed on their computer, tablet, or smartphone. The SnapComms App can be installed on Windows, Mac, iOS and Android. Messages can also be displayed on digital signage.


 

CREATING CONTENT

There are four ways to create content within the SnapComms Content Manager. Once you log in you’ll have four options.

Build your own:

If you know what you want to create, you can select one of our channels and create your own content, choosing fonts, imagery and colors appropriate to your brand guidelines and messaging requirements.

Start from Template:

Choose from a selection of more than 40 Templates, with different designs, content and imagery for a range of uses. Available Templates differ depending on whether you’re on the Inform or Engage package.

My Organization:

Access your previously saved and favorite Templates. You can also make edits to Templates and save them here for future use.

Recently Used:

Quickly access your recently sent communications to resend a message or view what other SnapComms administrators have published.

EFFECTIVE USE OF SNAPCOMMS

Targeting:

Employees can be targeted based on their details, location, use of the SnapComms App and more. Groups can also be defined based on their responses, allowing communicators to streamline the process of sending follow-up messages.

Communicators can create custom content that resonates with employees. For example, creating an Alert targeting employees that live in a part of the country experiencing bad weather, or creating targeted reminder messages based on responses from previously-published content.

Reporting:

Proving the effectiveness of your communications is possible using the Reporting Center.

You can view the dashboard overview of reachable users, messages published and views within the Reports Center in the App.

Administrators with Users and Groups permissions can also create targeted groups from filtered Success Report results.

Download our User Guide:

Many more features and best practice knowledge can be found in our User Guide. Download the guide here.